Event FAQs




Event FAQs

What day is the Festival?
April 27, 2019

Where Does it take Place?
Big Surf Waterpark in Tempe, AZ

What're the age limits?
18+ to enter and 21+ to drink

Can I enter anytime?
As long as you are holding a ticket that has not yet been scanned that day, you may enter any time during the event.

What time do doors open? When should I get there?
Doors open at 12pm each day. There are a lot of performers, so early arrival is highly recommended. The event ends round 9pm each night.

Can I bring in food/water?
No outside food or drink will be allowed into the venue.

When wil set times be anouned?
Set times will be announced closer to the show and posted on the website and social media accounts.

Do you have lactation stations?
Please check in at the medical tent.

May I leave and re-enter?
Re-entry is not permitted in the same day.

Will tickets be available at the door?
Tickets will be available at the door as long as the show is not SOLD OUT

What am I allowed to bring? What am I not allowed to bring?
Please refer to our guidelines for what items you can and cannot bring.

Do you take credit cards at the bar?
Yes! All bars take credit cards and cash. We also have ATM’s on site to get cash. At times, internet signals can be challenging so using cash ($20’s and smaller) is always quickest.

How do I inquire about a press passs?
Please send your request to press@activatedevents.com

Events are wheelchair accessible and ADA compliant.

What’s the refund policy?
Refund and Exchanges: There are no refunds or exchanges. All sales are final. Event terms are rain or shine.